The agreement
By creating a TrackRev account you agree to these terms. We may update them; material changes will be announced via the dashboard and to your account email at least 14 days before they apply.
Your account
You're responsible for activity in your workspace, including keeping your login credentials and any restricted Stripe keys you paste into Integrations secure. Notify us immediately at security@trackrev.io if you suspect compromise.
Acceptable use
You agree not to use TrackRev to:
- Track people without their consent where law requires it.
- Cloak destination URLs to deceive (phishing, malware, scam landing pages).
- Operate affiliate programs that require purchases of illegal goods.
- Send abusive bot traffic through the redirect to inflate clicks.
Violations may result in immediate account suspension. We may disable specific links without disabling your account.
Billing
Paid plans are billed monthly via Stripe. You can cancel any time; the cancellation takes effect at the end of the current billing period. We don't issue refunds for partial months; if Stripe disputes are filed we cooperate, but reserve the right to deny unmerited chargebacks.
Service levels
TrackRev's redirect runs on Vercel's edge — historically > 99.9% uptime. We don't offer a contractual SLA on the standard plan; enterprise customers can negotiate one.
Your data
You own your data. We don't claim a license over it beyond what's needed to run the service. On account deletion all data is purged within 30 days. CSV export is available at any time.
Liability
TrackRev is provided as-is. Our maximum liability for any claim is the fees you paid us in the 12 months preceding the claim. We're not liable for indirect, incidental, or consequential damages.
Governing law
These terms are governed by the laws of the jurisdiction where TrackRev is incorporated. Disputes go to courts in that jurisdiction.
Contact
Questions: hello@trackrev.io.