TrackRev
Contact

Talk to us.

A founder reads every email. The right path depends on what you need — pick one below.

Pick a path

The fastest way to reach the right person.

Email is canonical. Use the inbox that matches the topic — it skips a triage step.

Product, support & general

Setup questions, bug reports, feature requests, anything else. Goes straight to the founder inbox.

maruf@trackrev.io

Sales & teams

Evaluating for a team, need a custom plan, or want a 20-minute walkthrough. We'll send a Cal.com link.

maruf@trackrev.io

Security & vulnerability

Responsible-disclosure reports, security questionnaires, DPA requests. Acknowledged within one business day.

maruf@trackrev.io

LinkedIn

Connect with the founder for partnerships, podcasts, or longer-form conversations.

muzahidmaruf1

Docs & in-app help

Most setup questions are answered by the in-app onboarding wizard, or by the docs, before they hit our inbox.

Read the docs

Honest response times

We're a small team and we'd rather tell you the truth than quote a number nobody hits. Here is the real cadence:

Weekday business hours
Reply within a few hours, often within the hour.
Weekday overnight
Reply by next morning UTC+6 (the founder is in Dhaka).
Weekends
Same-day if it's a bug or outage; otherwise Monday.
Before you write

The five things people email us about.

If your question is one of these, the answer is here and you don't have to wait for a reply.

Yes — there is no demo gate and no sales call in the way. The free tier covers 1,000 tracked events a month, 50 links, one workspace, QR codes and the UTM builder, with last-touch attribution. Revenue figures and the affiliate program are on the paid plans, so if you are evaluating the attribution specifically, say so and we will sort you out rather than have you guess from a limited view.

Prefer to write the long version?

Tell us what you're trying to accomplish, and we'll point you at the right setup path — or a competitor that fits better, honestly.

Email maruf@trackrev.io
Contact · TrackRev